Shipping policy

This chargeback is invalid. Order #1723 was successfully delivered and there is clear proof of fulfillment and delivery.

Evidence of Delivery

• Carrier: USPS
• Tracking Number: 420704609305510597205009065153
• Delivery Status: Delivered
• Delivery Date & Time: December 24, 2025 at 10:42 AM
• Delivery Address: 821 West Hall Avenue, Slidell, LA 70460 (customer’s provided address)
• Delivery Confirmation Emails:
  
• “Out for delivery” email sent
• “Delivered” confirmation email sent to the customer on December 24, 2025
• 
  

Order & Customer Details

• Customer: Willie Gant Jr
• Item: Bowl Dept Denim 3/4 Shorts (Size S)
• Order Value: $151.56
• Order Status: Paid & Fulfilled
• No delivery issues were reported prior to the chargeback.

Pattern & Transaction History

• Orders immediately before and after #1723 were successfully completed and delivered with no chargebacks.
• The same fulfillment process, carrier, and timeframe were used across all orders.
• This order is an isolated chargeback, not part of any systemic shipping or fulfillment issue.

Additional Supporting Facts

• The customer actively interacted with the order system prior to delivery (order link requested on December 22).
• There was no return request, no missing package report, and no customer outreach claiming non-delivery before filing the chargeback.
• The chargeback was filed after confirmed delivery, which is consistent with friendly fraud.

Conclusion

This order was properly processed, shipped, and delivered to the customer’s address with confirmed carrier tracking and customer notification. The chargeback does not align with the documented facts and should be reversed in favor of the merchant.